We deliver worldwide without restrictions. The recipient must verify delivery in the presence of the carrier and do in case of damage, the usual comments and reservations on the receipt at time of delivery. Shipping costs are different according to each delivery location and weight of the item, they are visible in the basket on our website and calculated automatically.
PAYMENT BY CREDIT CARD - Paypal
The bank transaction by credit card, made between the client and the system is fully secure encrypted (40 bit) and protected. This means that the information related to your order and the number of your bank card does not circulate unencrypted on the Internet. Your bank details are not stored in computationally . SDMOTO uses the security system based on the SSL protocol.
Transactions are processed in Euro currency, we provide an estimation of exchange rate on products pages but we cannot guarantee the rate applied by customers bank will match.
Also, overseas payment fees might be charged, please contact your local bank for more informations.
SDMOTO PARTS is not responsible for exchange rate or fees charged by foreign banks.
The order confirmed by the client on the website will only be effective when the central network of bank cards has given its approval. In case of refusal of the latter, the contract will not take effect, it will be concluded when payment has been effective. If necessary, the customer will be contacted by email or telephone as soon as possible. Your account is debited for the amount of products and transport costs on the day of validating your payment.
The payment by check for foreign consumers is not accepted.
Your check equal to the amount of the commodity and transport costs, will be cashed upon receipt. Please retain and recall in your mail your order number. You have 10 days to send us your payment, beyond this period, your order is canceled. Upon receipt of payment, the order will be registered and your article reserved. Upon receipt of your payment, if your article is not available, SDMOTO agrees to provide a date of availability of the ordered product or offers you an equivalent article.
Returns are accepted within 14 days after delivery date
Only items in perfect condition, including the original packing will be accepted
We do not accept returns of items which has been tested, used, or installed
Return costs must be paid by buyer
Initial shipping fees are non refundable, except in case of warranty issue or defective item.
Returns matching these conditions will be accepted and fully refunded shortly after arrival to our shop
RIGHT TO RETRACT
In accordance with Article L121-20 of the Consumer Code, the purchaser has a period of 14 days rétracation without having to prove motive.
This period starts from the date of receipt for goods.
Return costs are still borne entirely by the purchaser.
SDmoto will refund all money received within a maximum of 30 days.
The right of withdrawal may be exercised, unless the parties agree otherwise, for contracts:
- From supply of goods made to the consumer's specifications or clearly personalized or which, because of their nature, can not be returned or are liable to deteriorate or expire rapidly.
- From supply of newspapers, periodicals, magazines or journals.
In the case of replacement is not possible, we will offer you either:
- an equivalent model,
- refund your purchase,
- the establishment of a credit valid for one year from date to date.
In cases of special promotional offer, the partial repayment of an order can only be done as a function of the application conditions of the offer.
Accordingly, if a discount is offered conditional and partial reimbursement cancels these same conditions, the discount will be deducted from the said refund.
FOR ALL INFORMATION
Please contact us using the form under "Contact us"
If you have a big problem or a non-adaptation problem, please return the item to us in the original packaging with the invoice, within a maximum period of 14 days after purchase, we will proceed with the exchange
Return costs are entirely borne by the buyer.
THE PRICE GUARANTEE - VAT AND TAXES
Any change in this rate can then be reflected immediately on our selling prices.
Orders from European countries are not subject to additional taxes.
The prices shown do not include customs taxes (for exports out of Europe).
SDMOTO Parts is not responsible for any import taxes you may have to pay, please inform at your local customs before ordering.
WARRANTY OF OUR PRODUCTS
All products benefit from the manufacturer's warranty. This warranty is limited to products subject to normal use and adds to the legal warranty of any hidden defects of the product sold (Article 1641 of the Civil Code). In this case, the customer is reminded that it must act within a period of 2 years from the discovery of hidden defect (Article 1648 of the Civil Code) and provide evidence of the existence of such a defect.
Postage fees are calculated based on the weight and volume of the package.
SHIPPING OUTSIDE EUROPE -
You must however pay the duties and taxes at the entrance of your country and make sure beforehand that the products ordered are authorized for importation into your country.
To meet your needs and ensure optimum distance service, SDMOTO is led to record certain elements concerning you such as your name, your address. This information is essential for processing and delivery of your orders. They are collected purely for internal use.
Under the Data Protection Act of 06/01/1978, we guarantee the right to access and modify this information. In case you do not wish to be contacted, please let us know by mail to:
95 rue du Rajol
stating your name and address.
In addition, all banking information you provide during an online purchase, are neither stored nor visible on the Internet. No one can intercept the information you send. Through its security system, you certify SDMOTO Confidential